Privacy Policy & Cookies Policy

Crownwell Consultants is an international education consultancy and study abroad platform that provides guidance and support for:

• University admissions
• Course selection
• Scholarship assistance
• Student visa guidance
• Embassy interview preparation
• Study abroad counseling
• International student support services

We help students explore global education opportunities across multiple countries and institutions according to their academic goals and career interests.

Personal Information

• Full name
• Email address
• Phone number
• Country and city
• Educational background
• Preferred study destination
• Course interests
• Information submitted through inquiry forms or consultations

Payment Information

When you make a payment through our website (e.g., for consultation fees or services), payments are processed by third-party payment gateways (e.g., Stripe, PayPal, JazzCash). We do not directly collect or store your full card number, CVV, or banking credentials — these are handled entirely by our payment processor(s) under their own security and privacy standards (e.g., PCI-DSS compliance). We may retain limited transaction records (amount, date, service purchased, payment status) for accounting and support purposes.

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Referral sources
• Cookies and analytics information

We may use collected information to:

• Provide admission and study abroad guidance
• Respond to inquiries and consultation requests
• Process payments and maintain transaction records
• Improve website functionality and user experience
• Personalize recommendations and services
• Process applications and support requests
• Analyze website traffic and visitor behavior
• Improve our services and platform performance
• Prevent unauthorized activity, fraud, or misuse
• Display relevant advertisements and educational content

We do not sell personal information to third parties.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Inquiry and consultation data is generally retained for a specified period unless a longer retention period is required by law. Transaction records may be retained longer where required for accounting or tax purposes.

Crownwell Consultants values the privacy and confidentiality of student information. We take reasonable measures to protect personal information from unauthorized access, misuse, disclosure, or alteration. Information submitted through our website, inquiry forms, or consultations is handled responsibly and used only for legitimate educational counseling and support purposes.

Crownwell Consultants uses cookies and similar technologies to improve website functionality, performance, and user experience. Cookies may help us:

• Remember user preferences
• Analyze website traffic and visitor behavior
• Improve website speed and performance
• Enhance security and functionality
• Deliver personalized advertisements and content

Users may disable cookies through their browser settings. However, some website features may not function properly if cookies are disabled.

Our website may display advertisements provided by Google AdSense and other third-party advertising partners.

Third-party vendors, including Google, may use cookies to serve personalized advertisements based on users' previous visits to this or other websites. Google's advertising cookies help provide more relevant ads to users.

Users can manage advertisement personalization settings by visiting: https://www.google.com/settings/ads

For more information, review Google's Privacy Policy & Terms.

We may use Google Analytics or similar analytics tools to understand visitor behavior, website traffic, user interaction, and website performance. These services may collect information such as device information, browser type, pages visited, time spent on pages, and general geographic location. This information helps us improve our website and services.

Our website may contain links to external websites or third-party services for informational purposes. Crownwell Consultants is not responsible for external website content, third-party privacy practices, external services or policies, or the accuracy of third-party information. Users are encouraged to review the privacy policies of external websites separately.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate consent. If such information is identified, we will take reasonable steps to remove it.

Users accessing our website from regions with data protection laws, including the European Economic Area (EEA), may have rights regarding their personal information, including:

• Access to personal data
• Correction of inaccurate information
• Deletion of personal data
• Restriction of data processing where applicable
• Data portability, where applicable

Users may contact us at compliance@crownwell.co regarding privacy-related requests. We aim to respond within 30 days.

California residents may request:

• Information regarding collected personal data
• Deletion of personal information
• Disclosure regarding data usage practices

Crownwell Consultants does not sell personal information to third parties.

We implement reasonable administrative and technical security measures — including SSL encryption on our website — to help protect user information against unauthorized access, misuse, disclosure, or alteration. However, no internet transmission or electronic storage system can be guaranteed as completely secure.

We reserve the right to modify or update this Privacy Policy & Cookies Policy at any time. Updated versions will be published on this page with a revised “Last Updated” date. Users are encouraged to review this page periodically.

If you have any questions regarding this Privacy Policy & Cookies Policy, you may contact us:

• Website: Your Trusted Study Abroad Visa Consultant
• Email: compliance@crownwell.co